Partial Outage on Cognitive Calls

Incident Report for Botpress

Resolved

This incident has been resolved.
Posted Feb 28, 2024 - 14:59 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 28, 2024 - 14:59 EST

Identified

We have identified the issue and are working on deploying the fix.
Posted Feb 28, 2024 - 14:38 EST

Investigating

The team is aware of some issues with cognitive calls including knowledge base queries. We are currently working on a fix.
Posted Feb 28, 2024 - 14:33 EST
This incident affected: Studio, API, and Webchat.